Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our UK warehouse dispatched via Royal Mail, from US warehouse, they are shipped through USPS and packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
Up to 15 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of rbjewellery.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***i –
magnifique
P***o –
Produit compliant
M***d –
I love it so beautiful.thank you.
P***k –
Ekstra!
E***z –
Excellent bracaletes
K***n –
beautiful
Customer –
Amazing
Customer –
6 mm is good for women, silver looks good
S***c –
everything is fine
R***a –
Great Thank You.
J***s –
Totally recommend
M***s –
Very beautiful, send fast satisfied
D***+ –
Bracelets just fire! )))
K***a –
good
N***m –
Great! Shipping and shipment fast
S***s –
Love it. Looks very stylish and elegant.
N***y –
All as in the description
U***l –
Beautiful wow just like the picture. Awesome!
R***a –
Beautiful
U***m –
The bracelet is excellent! I am satisfied with the quality and delivery! I recommend!
I***o –
Bracelets Super! Look very nice
G***a –
Perfect
A***a –
Cool bracelet
L***v –
While everything is super. Beautifully shimmers in the sun. As it will be worn, let’s see if it will be dark.
J***k –
VERY Tight on the wrist but I love it!!!
M***i –
Simply beautiful. Sturdy and good quality. Are delighted. Advice his purchase.
N***n –
Very beautiful and fast shipping I recommend it
Customer –
Arrived with two diamonds in less but beautiful color
I***a –
Beautiful bracelet I am happy with my order
A***n –
like the picture
S***m –
beautiful highly recommended
Customer –
Super fast delivery items at the top
N***u –
Beautiful
U***c –
beautiful
U***c –
I have all colors
M***b –
LOVE IT! JUST AS IN THE PICTURE!!
Customer –
Very good quality Thank you fast shipping
C***s –
Very very good quality!
Customer –
The bracelet doesn’t close well and opens easily
M***a –
Super
T***t –
Very satisfied. Clasp is good. Worth that money. I recommend
S***s –
Really nice.
O***n –
Very nice, fast shipping, all good.
G***s –
Love it. Fast shipping to Hawaii
D***o –
Very beautiful
U***c –
very petty I have them in all colors
F***a –
Definitely a returning customer
R***s –
I was very satisfied with the product and how timely it was..Love it Love it Love it ❤
Customer –
Closing’s not going well. Closing Costs.
M***z –
Great equal q in the photo
S***o –
I like it very much. i’m going to buy the segonda ves.
G***u –
Fast delivery… the bracelet is really pretty… thank you very much!
C***r –
good
B***l –
Beautiful I think I’ll take another
D***A –
it was very nice
Customer –
The size of the ques is not very large or small
Customer –
Very nice.
B***r –
Beautiful bracelet, very good quality. Arrived in chile in 1 month
T***H –
Delivery 1 month. Bracelets are very beautiful silver and rose gold. Clasp is practical.
A***e –
Absolutely gorgeous. However I am not sure if they come in different sizes. This one fits me perfectly and I ha e very small wrist. The product is awesome I would just question if there are different sizes.
F***E –
Beautiful
H***d –
good
L***s –
Highly recommended Good quality Love it ❤️
U***l –
Beautiful bangles stunning
F***e –
Very good quality, well made. Will buy again.
L***i –
Sold out as soon as we put them out!
L***i –
Made really nice
Customer –
Love love love! Will be buying more!
D***s –
A little big for my little handle
R***a –
Came quickly, the quality is good, i recommend to buy. Lock is reliable.
A***n –
The bracelet is beautiful in color came to the clock. It was a month before novosiba.
A***h –
Beautiful as always
Customer –
Love them!
N***i –
Really pretty! Made for small wrist though (even when you order the larger size) I gave to my daughter and she is happy
C***u –
Fantastic bracelet, exact to brand. all perfect
B***i –
Perfect
Customer –
Ok
T***a –
good product
P***o –
PARFAIT
F***E –
magnifique
R***a –
Very nice
O***a –
Fast delivery, almost exactly closed…
Customer –
The stones are on the smaller side, would have preferred them to be a bit bigger. Very quick delivery.
I***i –
magnifique
C***m –
beautiful! came very quickly and I’m happy with how thick it is. doesn’t look cheap and flimsy, very shiny and the seams are thin. looks great
M***k –
J’ADORE!!!!!!!!!
K***i –
bueno
Customer –
Exactly the as the picture
A***e –
At the top beautiful
V***v –
Bracelet without a single scratch, in excellent condition! Really made of stainless steel, because. Does not oxidize and does not blacken when in contact with water)
O***e –
Very nice and came quickly!
U***r –
good quality. came less than a month to USA.
G***y –
beautiful
E***o –
Everything is fine, thank you
L***a –
It’s cute, design and description are match
B***r –
Nice bracelet. Corresponds to the description.
Customer –
Посылка шла месяц . Понравился . Надеюсь цвет не сойдёт
K***h –
Love it great quality and looks very good
N***n –
Excellent and fast shipping
A***h –
Very very nice and heavy very beautiful I will order more
M***e –
Very pretty, thank you.
Customer –
Cute
F***m –
VERY GOOD
P***p –
Very cute, well done. Precise as you described. Arrived in the right times, thank you.
R***r –
Chic bracelet
I***A –
Super
Customer –
Cool bracelet, really liked
A***r –
It is accurate but large on my wrist and fall from me and the color of the Dahab simple peel I wish preferred the case and and be resistant to real rust is not humiliated by wonderful quality and fast delivery before the specified time much
R***r –
Браслет пришёл с браком, не было двух камней. Открыла спор,попросила вернуть половину стоимости браслета. продавец вернул половину стоимости браслета в тот же день.
V***a –
Looks beautiful. How long will it last. I can not say …. so far excellent. i liked it.
Customer –
The bracelets are trooop tight on the hand it’s a shame, otherwise they are beautiful nothing to say
K***P –
I was expecting the bracelet to be less oval cause my wrists are very tiny. But I am very satisfied with the quality of the metal and the diamond decorations. I love it
E***a –
Классный браслет. товар и продавца рекомендую!
Customer –
Cute is. Size fit clasp cool appears to be strong
Customer –
I think I fell in love
Customer –
Excellent brass (one in one Cartier) came quickly!
L***k –
Beautiful bracelet, hope will be well worn
U***z –
Good
Y***k –
Waited two months, the goods did not receive. Money returned
S***a –
Amazing